Jcation

Car Rental Customer Reviews

Total Reviews (33)

4.7

Reviews from customers who have rented cars through Jcation.

Services:
5
Facilities:
5
Car Condition:
5
Car Features:
5

Excellent service on receiving and returning car. Quick and simple service. Thank

Mr./Mrs./Ms. R.D.

  • 60's and up
  • Male
Services:
5
Facilities:
5
Car Condition:
5
Car Features:
4

Staff were very friendly and helpful! Despite me only speaking a little Japanese, they were patient and accommodating to me and my girlfriend.

Mr./Mrs./Ms. R.C.

  • 18~29 years old
  • Male
Services:
5
Facilities:
5
Car Condition:
5
Car Features:
5

Excellent staff, very accommodating

Mr./Mrs./Ms. A.R.

  • Female
Services:
4
Facilities:
4
Car Condition:
4
Car Features:
4

Friendly staff. Suggest to equip with a translation device for the staff so they can express freely with the tourists who cannot speak Japanese.

Mr./Mrs./Ms. K.P.

  • In the 50's
  • Male
Services:
5
Facilities:
5
Car Condition:
5
Car Features:
5

Fast friendly service. They changed the car navigation system to English for me. Easy pick up and drop off. Petrol station 200m from rental agency so it was very convenient.

Mr./Mrs./Ms. J.P.

  • 60's and up
  • Female
Services:
4
Facilities:
5
Car Condition:
5
Car Features:
2

If the gps navigation system can have full English language. The current one is only partial, searching of destination using type in alphabets is not able to get the address entered.

Mr./Mrs./Ms. S.L.

  • 60's and up
  • Female
Services:
5
Facilities:
5
Car Condition:
5
Car Features:
5

This the second time renting from Toyota . Keep up the good job !

Mr./Mrs./Ms. J.K.

  • 18~29 years old
  • Male
Services:
2
Facilities:
5
Car Condition:
4
Car Features:
4

I tried to explain to the staff serving me that i want to know how do i access the onboard display menu to enter map code but the staff kept saying its in japanese. I know the display is in japanese but if only he can spare a while to understand my request. In the end, i left the shop and play around with the buttons to find the menu to enter the map code.

Mr./Mrs./Ms. S.T.

  • In the 50's
  • Male
Services:
5
Facilities:
5
Car Condition:
5
Car Features:
5

Car condition is good and ease of driving

Mr./Mrs./Ms. C.P.

  • 18~29 years old
  • Male
Services:
4
Facilities:
4
Car Condition:
3
Car Features:
3

Even informed Jcation for arrival international flight number but still had to pick up the car at domestic terminal which caused difficulties to carry luggages and take shuttle bus from international terminal to domestic terminal.

Mr./Mrs./Ms. P.P.

  • 18~29 years old
  • Male
Services:
4
Facilities:
5
Car Condition:
5
Car Features:
5

It took a little long to wait at the airport till the shuttle bus arrived. The phone at the airport did not help but only send the message about waiting for the shuttle bus.

Mr./Mrs./Ms. M.H.

  • 18~29 years old
  • Male
Services:
5
Facilities:
5
Car Condition:
4
Car Features:
5

Business hours should be longer.

Mr./Mrs./Ms. L.Y.

  • In the 50's
  • Male
Services:
5
Facilities:
5
Car Condition:
4
Car Features:
5

Good service and convenient.

Mr./Mrs./Ms. C.C.

  • In the 50's
  • Male
Services:
5
Facilities:
5
Car Condition:
5
Car Features:
5

The service was incredible. So professional, extremely helpful, and so kind. The group of individuals that helped us from the moment we arrived at the airport to picking up our car, to being shuttled back to the airport were incredible and went above and beyond to help provide us the best level of service. THANK YOU

Mr./Mrs./Ms. L.C.

  • 18~29 years old
  • Female
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