5 minutes by foot from Karuizawa Station (North Exit).
*Located on the 2nd floor of the Kohakuya building next to the Karuizawa Ekimae post office.
Information on departure time
・We offer ETC card rentals. please select "ETC Card" as an option when making a reservation, you can also ask our staff at the reception desk.
・Studless tire standard period: November 1, 2025 – April 30, 2026
*The period may vary slightly.
※ Studless tires are standard equipment during the winter season, so there is no need to request them separately.
・Please inquire at the branch if you wish to bring your pet.
・Only customers who have agreed to the terms and conditions for pets are allowed to bring their pets on board.