4.8
- Services：
- 5
- Facilities：
- 5
- Car Condition：
- 5
- Car Features：
- 4
Staff were very friendly and helpful! Despite me only speaking a little Japanese, they were patient and accommodating to me and my girlfriend.
Selection
Selection
Adult (ages 12+)
Child (ages 0-11)
.Child’s age
Smoking/Non Smoking
Car Size
Car Rental Company
Car Rental Customer Reviews
Total Reviews (24)
4.7
Reviews from customers who have rented cars through Jcation.
5
- Services：
- 5
- Facilities：
- 5
- Car Condition：
- 5
- Car Features：
- 5
Excellent staff, very accommodating
4
- Services：
- 4
- Facilities：
- 4
- Car Condition：
- 4
- Car Features：
- 4
Friendly staff. Suggest to equip with a translation device for the staff so they can express freely with the tourists who cannot speak Japanese.
4.8
- Services：
- 5
- Facilities：
- 5
- Car Condition：
- 5
- Car Features：
- 5
Fast friendly service. They changed the car navigation system to English for me. Easy pick up and drop off. Petrol station 200m from rental agency so it was very convenient.
5
- Services：
- 5
- Facilities：
- 5
- Car Condition：
- 5
- Car Features：
- 5
Very easy and reliable.
4.2
- Services：
- 4
- Facilities：
- 5
- Car Condition：
- 5
- Car Features：
- 2
If the gps navigation system can have full English language. The current one is only partial, searching of destination using type in alphabets is not able to get the address entered.
5
- Services：
- 5
- Facilities：
- 5
- Car Condition：
- 5
- Car Features：
- 5
This the second time renting from Toyota . Keep up the good job !
4
- Services：
- 2
- Facilities：
- 5
- Car Condition：
- 4
- Car Features：
- 4
I tried to explain to the staff serving me that i want to know how do i access the onboard display menu to enter map code but the staff kept saying its in japanese. I know the display is in japanese but if only he can spare a while to understand my request. In the end, i left the shop and play around with the buttons to find the menu to enter the map code.
5
- Services：
- 5
- Facilities：
- 5
- Car Condition：
- 5
- Car Features：
- 5
Car condition is good and ease of driving
3.6
- Services：
- 4
- Facilities：
- 4
- Car Condition：
- 3
- Car Features：
- 3
Even informed Jcation for arrival international flight number but still had to pick up the car at domestic terminal which caused difficulties to carry luggages and take shuttle bus from international terminal to domestic terminal.
5
- Services：
- 5
- Facilities：
- 5
- Car Condition：
- 5
- Car Features：
- 5
Easy to choose the car rental company as I wanted.
5
- Services：
- 5
- Facilities：
- 5
- Car Condition：
- 5
- Car Features：
- 5
Very easy and clear
5
- Services：
- 5
- Facilities：
- 5
- Car Condition：
- 5
- Car Features：
- 5
Good
4.8
- Services：
- 4
- Facilities：
- 5
- Car Condition：
- 5
- Car Features：
- 5
It took a little long to wait at the airport till the shuttle bus arrived. The phone at the airport did not help but only send the message about waiting for the shuttle bus.
4.8
- Services：
- 5
- Facilities：
- 5
- Car Condition：
- 4
- Car Features：
- 5
Business hours should be longer.
5
- Services：
- 5
- Facilities：
- 5
- Car Condition：
- 5
- Car Features：
- 5
Easy and professional
4.8
- Services：
- 5
- Facilities：
- 5
- Car Condition：
- 4
- Car Features：
- 5
Good service and convenient.
5
- Services：
- 5
- Facilities：
- 5
- Car Condition：
- 5
- Car Features：
- 5
The service was incredible. So professional, extremely helpful, and so kind. The group of individuals that helped us from the moment we arrived at the airport to picking up our car, to being shuttled back to the airport were incredible and went above and beyond to help provide us the best level of service. THANK YOU
5
- Services：
- 5
- Facilities：
- 5
- Car Condition：
- 5
- Car Features：
- 5
Definitely of the location is convenient.
3.2
- Services：
- 3
- Facilities：
- 4
- Car Condition：
- 3
- Car Features：
- 2
It appeared cheaper at first. But there were additional costs on the day like rental or ETC that I didn’t know about:
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