Store Details
Prefecture
Hokkaido
Address
1463-1 Kashiwadai, Chitose-shi
TEL
0123238700
Payment Methods
Cash or credit card
Access
"【For Domestic Flight Customers】
About 10–15 minutes by shuttle bus from the airport (north side of the airport).
No rental counter inside the airport.
After arrival, please call 0123-23-8700.
10 minutes on foot from Minami-Chitose Station.
【For International Flight Customers】
Please proceed to the 1st-floor rental car counter area.
From the fixed phone located at the “Family Rentacar” counter, please call us and provide your name and the number of people.
A shuttle vehicle will arrive at Bus Stop No. 83, so please wait there."
Airport Shuttle Service
Available
Shuttle Service Hours 08:30 〜 18:00
Information on departure time
"【Domestic Flight Customers】
We will guide you to the nearest pick-up location by phone.
Pick-up points are either Bus Stop No. 30 or the “Permitted Vehicle Boarding/Drop-off Area” next to the police box.
The shuttle bus from the airport to our store circulates approximately every 15 minutes.
【International Flight Customers】
1.After exiting the international arrivals gate, turn left.
Follow the signs for rental cars.
2.Walk a short distance and take the escalator down to the 1st floor.
3.After reaching the 1st floor, follow the rental car signs and proceed to the rental car counters. Our counter is located at the far left.
4.Please call us using the fixed-line phone located at our counter.
Provide your name (including spelling) and the number of passengers.
5.After contacting our staff, please proceed outside the building.
The shuttle bus will arrive at Bus Stop No. 83."
Information on return time
After returning your rental car to the Shin-Chitose Airport Store, we will provide transportation to New Chitose Airport.
Please note that we are unable to accept requests for specific pickup times.
The shuttle service may be shared with other customers.
Depending on the time of day, it may take additional time for the shuttle to arrive.
Business Hours
Please check the calendar for operating hours.





