A: CDW（Collision Damage Waiver）refers to the system under which customers are exempted from paying excess even in the event of an accident that is covered by insurance.
A: "NOC Compensation" refers to the system under which customers are exempted from paying the "non-operation charge," a fee that is charged to a customer as compensation for the loss of business during a period when a car requires repairs due to an accident or other reasons and cannot be rented to other customers.
Covered by insurance: Damage to persons, property, car rental and other objects → Covered by CDW
Not covered by insurance: Loss of business of car rental company during repairs of the car rental → NOC Compensation system
Excess Example:
- Property damage liability limit per accident (Excess: 50,000 yen)
- Car damage liability limit per accident (Excess: 50,000 yen)
- Car driven back to reserved return (drop-off) location after an accident: 20,000 yen
- Car not driven back to reserved return (drop-off) location: 50,000 yen plus towing fees
*The above figures are just an example. The NOC amount differs between car rental companies.
NOC applies not only to accidents, but also to minor scrapes, hit-and-run damage in parking lots, damage or stains to the car's interior equipment, and the smell of cigarettes left in a non-smoking car.
All plans listed on Jcation include CDW in their prices.
The availability and contents of the NOC Compensation systems differs between car rental companies.
If the car rental company offers NOC Compensation, customers may add the option to their reservation for an additional fee.
Please note that customers are not permitted to add or cancel the CDW and/or NOC Compensation options to their reservation during the rental period or after returning the car rental.
