1. Reserve a rental car<\/a>
2. What to do before heading to the pick-up (departure) store<\/a>
3. Pick-up (Departure) Procedure<\/a>
4. What to do before heading to the return store<\/a>
5. Return Procedure<\/a><\/p>\n\n\n\n
1. Reserve a rental car<\/h2>\n\n\n\n
First, make a reservation for a rental car that suits your needs. Once you have completed a reservation, you will receive a confirmation email. Upon arrival at the store, customers will complete the relevant pick-up (departure) procedures. Staff will check the driver's license of all drivers. Staff will explain the details of your reserved car, additional options, rental period, and insurance and compensation details. In this step, customers, together with staff, visually inspect their rental car for any existing scratches and\/or dents. Staff will guide you through aspects such as how to start the engine, how to use the navigation and audio systems, the type of fuel used and location of the fuel cap, and how to open and close the trunk.<\/p>\n\n\n\n After going the relevant checks, sign the rental agreement. Once all formalities are completed, you will receive the keys to your rental car. It is common practice to return rental cars with a full tank of fuel. Before returning to the rental store, be sure to fill the tank to the fullest. Be sure to keep your receipt with you after refueling. After completing your preparations for returning your car, head to the store before your scheduled return time. Some stores may have dedicated returns lanes or areas, so please follow the directions to park your car. For stores with no such lanes or areas, please park in the parking lot and complete the return procedure inside the store.<\/p>\n\n\n\n In this step, staff will again check the car for any new damage compared to when it was rented. In the unlikely event that there is new damage to the car, staff will check the coverage of your insurance and compensation and take the necessary action.<\/p>\n\n\n\n Additional charges may apply if the scheduled return time is exceeded or if additional options have been added during the rental period.<\/p>\n\n\n\n After all relevant checks have been made, return the keys to the staff. Offering<\/span> cars with vehicle registration of 4 years or less<\/strong>.<\/span><\/span> Search Jcation - Car Rental Reservation Site<\/strong><\/span><\/p>\n\n\n
The following page explains the process from searching plans to making a reservation.
\uff1e<\/a>Car Rental: Search to Reservation Process<\/a><\/p>\n\n\n\n![\"\"](\"https:\/\/en.jcation.com\/blog\/wp-content\/uploads\/sites\/3\/2025\/06\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-06-26-122911.jpg\")
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Please keep this email until the completion<\/span> of your rental period, as it contains the details of your reservation and the location of the rental company's store.<\/p>\n\n\n\n2. What to do before heading to the pick-up (departure) store<\/h2>\n\n\n\n
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Staff will check your driver's license during the pick-up (departure) procedure, so please ensure to bring it with you on the day.
If there is more than one driver, all drivers must present their license.<\/span><\/li>\n\n\n\n
On the day of your scheduled pick-up, you will be making your way to the pick-up store, hence it is a good idea to plan how you are going to get to the store.
In addition, many of the stores, like those listed below, offer shuttle services between the airport and the store, therefore customers using airports are encouraged to check the availability of shuttle services and the relevant meeting points.<\/li>\n<\/ul>\n\n\n\n\n
![\"\u7a7a\u6e2f\u5185\u306b\u53d7\u4ed8\u30ab\u30a6\u30f3\u30bf\u30fc\u304c\u3042\u308b\u30ec\u30f3\u30bf\u30ab\u30fc\u4f1a\u793e\"](\"https:\/\/jcation.com\/blog\/wp-content\/uploads\/2024\/10\/image2_16_9.webp\")
<\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n\n
![\"\u7a7a\u6e2f\u8fd1\u8fba\u304c\u6240\u5728\u5730\u306e\u30ec\u30f3\u30bf\u30ab\u30fc\u4f1a\u793e\u306e\u5e97\u8217\"](\"https:\/\/jcation.com\/blog\/wp-content\/uploads\/2024\/10\/image3_16_9.webp\")
<\/figure>\n<\/div>\n<\/div>\n\n\n\n3. Pick-up (Departure) Procedure<\/h2>\n\n\n\n
The main steps are as follows.
(Please note that steps may differ between stores.)
(Some stores may offer self-check-in services, and the procedures may differ.)<\/mark><\/p>\n\n\n\nLicense Checks<\/h3>\n<\/div>\n\n\n\n
![\"\u30ec\u30f3\u30bf\u30ab\u30fc\u51fa\u767a\u624b\u7d9a\u304d\u6642\u306e\u514d\u8a31\u8a3c\u78ba\u8a8d\"](\"https:\/\/jcation.com\/blog\/wp-content\/uploads\/2024\/10\/image19_16_9.webp\")
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If there is more than one driver, all drivers must present their license.<\/p>\n\n\n\nPlan, Insurance and Compensation Explanation<\/h3>\n<\/div>\n\n\n\n
![\"\u30ec\u30f3\u30bf\u30ab\u30fc\u306e\u30d7\u30e9\u30f3\u5185\u5bb9\u3068\u4fdd\u967a\u30fb\u88dc\u511f\u306e\u8aac\u660e\"](\"https:\/\/jcation.com\/blog\/wp-content\/uploads\/2024\/10\/image1_16_9.webp\")
<\/figure>\n<\/div>\n<\/div>\n\n\n\n
Insurance and compensation information is especially important in the event of accident, so please be sure to inquire with staff about any questions or concerns you have.
The following page also provides further information.
\uff1eCar Rental Insurance & Waivers - NOC Compensation<\/a><\/a><\/p>\n\n\n\nCheck the car's condition with staff<\/h3>\n<\/div>\n\n\n\n
![\"\u30ec\u30f3\u30bf\u30ab\u30fc\u306e\u8eca\u4e21\u72b6\u614b\u3092\u76ee\u8996\u78ba\u8a8d\"](\"https:\/\/jcation.com\/blog\/wp-content\/uploads\/2024\/10\/image27_16_9.webp\")
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This is an important step in order to avoid any unnecessary problems, as the car will be checked for any new damage during the return process.<\/p>\n\n\n\nExplanation of how to operate the car<\/h3>\n<\/div>\n\n\n\n
![\"\u30ec\u30f3\u30bf\u30ab\u30fc\u306e\u64cd\u4f5c\u65b9\u6cd5\u306e\u8aac\u660e\"](\"https:\/\/jcation.com\/blog\/wp-content\/uploads\/2024\/10\/image25_16_9.webp\")
<\/figure>\n<\/div>\n<\/div>\n\n\n\nReview and sign rental agreement<\/h3>\n<\/div>\n\n\n\n
![\"\u30ec\u30f3\u30bf\u30ab\u30fc\u306e\u5951\u7d04\u66f8\u306b\u30b5\u30a4\u30f3\"](\"https:\/\/jcation.com\/blog\/wp-content\/uploads\/2024\/10\/image8_16_9.webp\")
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The details of the agreement and compensation are stated clearly, so be sure to read them carefully.<\/p>\n\n\n\nReceive the key and it's time to depart<\/h3>\n<\/div>\n\n\n\n
![\"\u30ec\u30f3\u30bf\u30ab\u30fc\u51fa\u767a\u624b\u7d9a\u304d\u5b8c\u4e86\u5f8c\u306e\u9375\u53d7\u3051\u53d6\u308a\"](\"https:\/\/jcation.com\/blog\/wp-content\/uploads\/2024\/10\/image10_16_9.webp\")
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Please travel safely.<\/p>\n\n\n\n4. What to do before heading to the return store<\/h2>\n\n\n\n
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![\"\u30ec\u30f3\u30bf\u30ab\u30fc\u8fd4\u5374\u524d\u306e\u71c3\u6599\u6e80\u30bf\u30f3\u7d66\u6cb9\"](\"https:\/\/jcation.com\/blog\/wp-content\/uploads\/2024\/10\/image15_16_9.webp\")
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Furthermore, customers will need to refuel at gas station designated by the rental car store or at a gas station located close to the store<\/span>, so please check with the store in advance.
Please note that customers do not need to refuel if their plans include a 'no full tank on return' option.<\/p>\n\n\n\n\n
![\"\u30ec\u30f3\u30bf\u30ab\u30fc\u8fd4\u5374\u524d\u306e\u7d66\u6cb9\u306f\u30ec\u30b7\u30fc\u30c8\u3092\u5fc5\u305a\u4fdd\u7ba1\"](\"https:\/\/jcation.com\/blog\/wp-content\/uploads\/2024\/10\/image16_16_9.webp\")
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You may be required to show it to staff when returning the car.
<\/p>\n\n\n\n5. Return Procedure<\/h2>\n\n\n\n
The main steps of the return procedure are as follows.
(Please note that steps may differ between stores.)<\/p>\n\n\n\nArrive at the return store and park at the designated returns location<\/strong><\/h3>\n<\/div>\n\n\n\n
![\"\u30ec\u30f3\u30bf\u30ab\u30fc\u8fd4\u5374\u5e97\u8217\u306b\u8eca\u4e21\u3092\u99d0\u8eca\"](\"https:\/\/jcation.com\/blog\/wp-content\/uploads\/2024\/10\/image21_16_9.webp\")
<\/figure>\n<\/div>\n<\/div>\n\n\n\nStaff double-check car condition<\/strong><\/h3>\n<\/div>\n\n\n\n
![\"\u30ec\u30f3\u30bf\u30ab\u30fc\u8fd4\u5374\u6642\u306e\u50b7\u3084\u3078\u3053\u307f\u30c1\u30a7\u30c3\u30af\"](\"https:\/\/jcation.com\/blog\/wp-content\/uploads\/2024\/10\/image22_16_9.webp\")
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A check will also be made to ensure that the fuel tank is full (unless a full tank is not required).<\/p>\n\n\n\nConfirmation of insurance and compensation<\/strong><\/h3>\n<\/div>\n\n\n\n
![\"\u30ec\u30f3\u30bf\u30ab\u30fc\u640d\u50b7\u306b\u3088\u308b\u4fdd\u967a\u30fb\u88dc\u511f\u306e\u9069\u7528\u78ba\u8a8d\"](\"https:\/\/jcation.com\/blog\/wp-content\/uploads\/2024\/10\/image44_16_9.webp\")
<\/figure><\/div><\/div>\n<\/div>\n\n\n\nConfirm extension fees and additional charges<\/strong><\/h3>\n<\/div>\n\n\n\n
![\"\u30ec\u30f3\u30bf\u30ab\u30fc\u8fd4\u5374\u6642\u306b\u5ef6\u9577\u6599\u91d1\u3084\u8ffd\u52a0\u6599\u91d1\u306e\u652f\u6255\u3044\"](\"https:\/\/jcation.com\/blog\/wp-content\/uploads\/2024\/10\/image33_16_9.webp\")
<\/figure><\/div><\/div>\n<\/div>\n\n\n\nReturn of keys<\/strong><\/h3>\n<\/div>\n\n\n\n
![\"\u30ec\u30f3\u30bf\u30ab\u30fc\u8fd4\u5374\u624b\u7d9a\u304d\u5b8c\u4e86\u5f8c\u306e\u9375\u306e\u8fd4\u5374\"](\"https:\/\/jcation.com\/blog\/wp-content\/uploads\/2024\/10\/image42_16_9.webp\")
<\/figure><\/div><\/div>\n<\/div>\n\n\n\n
If there are no additional procedures or issues, this completes the return procedure.<\/p>\n\n\n\nSearch car rentals<\/h4>\n\n\n\n
All plans include CDW<\/strong><\/span><\/span> for your peace of mind!<\/span><\/p>\n\n\n\n\n